FAQ
Frequently asked questions.
Practical answers about pricing, integrations, MCP setup, and EU compliance. Not a brochure.
Getting started
What is drobek?
An agent-native planner with a shared knowledge graph. Agents write the plan through MCP, humans approve, GitHub verifies the work.
Which MCP clients are supported?
Anything that speaks MCP over Streamable HTTP — Claude Code, Cursor, Claude Desktop, Continue.dev. The onboarding wizard gives you copy-paste config for each.
Do I need a credit card to sign up?
No. The Free tier (250 tasks per organization per month) is fully usable without payment details. Pro is currently waitlist-only — no billing wired yet.
Is drobek open source or self-hostable?
No. drobek is a managed SaaS. The code is not distributed. If you ever leave, every row you own can be exported as JSON via Settings → Account → Export.
Pricing & quotas
What counts as a task?
Any task row created via `add_task`, `propose_plan`, or `instantiate_template`. Internal subtasks created by the engine (e.g. verification retries) do not count.
What happens at the 250-task limit?
New writes return `quota.exceeded` until the next monthly window starts. Reads keep working — your existing plans are not locked.
When does Pro launch?
When the Free tier finds enough teams that the Pro features are worth shipping. Join the waitlist on the pricing page; you will be notified before any billing is ever turned on.
Integrations
Which Git providers?
GitHub.com (App install) and GitLab (Cloud OAuth + self-hosted PAT). Self-hosted GitLab is first-class — including private CA bundles.
Does Jira work?
Yes — Atlassian Cloud (OAuth) and Jira Server / Data Center (PAT). Issues mirror into drobek tasks; status updates round-trip.
Compliance
Where is my data stored?
Primary storage and email infrastructure are in EU regions (Hostinger EU). The only US transfer is to OpenAI for embedding generation, under their Zero Data Retention guarantee.
Are you GDPR compliant?
Yes — primary, not an adapter. EU-resident hosting, EU/DPF sub-processors, sub-processor list public in the Privacy Policy, OpenAI Zero Data Retention enabled. Privacy Policy and DPA have CS / DE / ES translations of the headers; the binding text is English.
Do you have SOC 2?
Not yet, and I will not pretend otherwise. drobek is operated by one person — formal audit certifications come once revenue justifies an auditor. If SOC 2 is a hard blocker for you today, drobek is probably not the right fit yet.
HIPAA / FedRAMP / PCI DSS?
Out of scope. drobek does not process protected health information, US government data, or card data.
How do I exercise my GDPR rights?
Sign in and use Settings → Account → Export (right of access + portability) or Settings → Account → Delete (right to erasure). Both are self-service and execute against the live database, not a ticket queue.
Did we miss something? Try the docs, or read the privacy policy.